Product Policy |
Bobby Jones and Associates: PoliciesSatisfying our customers is a business philosophy that we respect, practice, and emphasize in our reconstructions. Need to Return a productTo return a product at Bobby Jones and Associates, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or by telephone. NO returns of any type will be accepted without an RMA. To request a return: In general, Jones and Associates accepts returns on merchandise from select manufacturers within 30 days. However, Jones and Associates reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward
Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Bobby Jones and Associates discretion. Please be aware that specific manufacturers have more restrictive return policies. |